SmallBizGenius Analysis
Natchezss, also known as Natchez Shooting & Outdoors, receives mixed reviews regarding its shipping practices and customer service. While some customers praise the company's competitive pricing and availability of hard-to-find items, others report issues with slow shipping, incorrect orders, and demanding payment methods.
Category Breakdown
Scores based on analysis of 7 recent reviews
Shipping & Delivery
5.0/10Shipping and delivery are a common point of contention. Reviewers cite slow shipping times and delays, with one mentioning a week-long delay due to warehouse issues and another stating "Shipping a bit slow but it's a long way to come to me so I guess that's normal."
4 reviews mention thisCustomer Service
4.0/10Customer service experiences appear inconsistent. Some reviewers report difficulty getting in touch with representatives and resolving issues, while others don't mention customer service at all. One reviewer stated that the customer service person admitted "they don’t check anything before sending it out and they are a pain to get ahold of."
3 reviews mention thisPricing & Value
8.0/10Several reviewers highlight the competitive pricing offered by Natchezss. One reviewer specifically mentioned finding a product for $100 less than other dealers, while another stated "Good place to shop, great prices and sales have inventory in stock."
3 reviews mention thisProduct Availability
9.0/10Natchezss is praised for stocking hard-to-find items. Reviewers specifically mention finding night sights and other components that were unavailable elsewhere, with one stating they "Provided me with very hard to find night sights."
3 reviews mention thisPros & Cons
What Customers Love
"Good place to shop, great prices and sales have inventory in stock."
"Provided me with very hard to find night sights for my Smith and Wesson M&P"
Common Complaints
"We had an issue with our new warehouse innovations that’s preventing us from shipping orders. We are about 5-8 business days behind on shipping."
"they needed verified funds by wire transfer!! That was a huge red flag to me"
"They sent us a 50 round drum that looked like a dog had chewed it up"
Common Questions About Natchezss
Answers derived from customer review patterns
Is Natchezss legit and trustworthy?
Based on 7 reviews, Natchezss has a mixed reputation. While some customers report positive experiences with pricing and product availability, others express concerns about shipping delays, demanding payment methods, and product quality. The request for wire transfers, in particular, raises red flags for some customers. Therefore, while Natchezss is a legitimate business, potential customers should exercise caution and be aware of the reported issues before making a purchase.
Based on 7 reviewsDoes Natchezss have good customer service?
The reviews suggest that Natchezss customer service is inconsistent. Some customers report difficulty getting in touch with representatives and resolving issues, while others don't mention customer service at all. One reviewer specifically stated that the customer service representative admitted to not checking products before shipping, indicating potential quality control issues. This suggests that customer service may be a weak point for Natchezss.
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